Support
We answer our own support.
Business IQ builds and supports its Atlassian apps directly — so when you write in, you reach the people who made the app, not a tier-one queue.
Get help
Email us and we'll take it from there. Include a few details so we can help on the first reply:
- Which app, and your Atlassian site URL (e.g. your-team.atlassian.net).
- What you expected to happen, and what happened instead.
- Steps to reproduce it, and a screenshot if you have one.
- The app version from its About page, if you can grab it.
Email info@businessiq.ioNo account or portal required.
What to expect
- Response time
- We aim to reply within one business day (Mon–Fri). Urgent, app-down issues are prioritized.
- Hours
- U.S. business hours, Pacific time.
- What we can see
- Our apps are read-only and keep your data inside Atlassian — we can't see your instance, so the details you share are how we diagnose.